Who Is Oeuf?
Oeuf, is a New York-based design company founded in 2002 by French/American couple, Sophie Demenge and Michael Ryan. Known for our modern take on nursery furniture, we have been a pioneer of fair trade and eco friendly products long before it was fashionable to do so.
From our furniture line produced in Europe to our clothing and decor produced by a group of women knitters in Bolivia and Peru, we’ve made it our mission to ensure environmentally sound products starting with the choice of materials to the manufacturing processes to the selection of recycled packaging.
How do you pronounce “Oeuf”?
Oeuf (pronounced UH-F), is also the french word for egg!
How can I receive a catalog?
All of our catalogs are available for download on our website. Please click here to view them. If you would like a hard copy of our furniture catalog, please submit your request to email@example.com.
Oeuf, be good.
When we were kids, whenever our parents dropped us off somewhere like school, our grandparents’ house for the weekend or even summer camp, they always gave us a hug and a kiss and told us to “be good” as they waved goodbye.
As kids, we’re very literal and knew this meant…don’t cut your sister’s hair; don’t glue yourself to the wall; don’t go running off into the woods with nothing but your underwear and a toothbrush. At the time, it was mostly about good behavior.
Now as parents, we realize there is a whole other level of meaning when we kiss them goodbye and tell them to be good. We know we’re really telling them to be good people. Do the right thing, make us proud, be the kind of people we hope to be. At Oeuf, we have the chance to elevate this notion once again and be a good company. When we say Be Good, we mean:
Be good designers.
Simple, clean, intuitive products that are easy and safe to use; made with quality craftsmanship that will last from generation to generation; designed with a European sensibility that is fun and stylish, reflecting the needs and lifestyle of today’s modern families.
Be good people.
Respect the people who work with us and treat them fairly whether employees, artisans, retailers, or consumers. Provide a safe and supportive working environment that allows working families to live and thrive in the United States, Europe and abroad. Honor cultural traditions, diversity and local values. Pay people living wages that enable them to live healthy, fulfilling lives and send their own children to school.
Be good to the planet.
Use natural, renewable, recyclable materials that emphasize conservation and lead to environmentally sound products. Employ eco-conscious manufacturing processes that promote low emissions and sustainability.
Be Good is not just something we say-- its something we mean. As parents, we want our children to inherit a world that is better than we found it. As Oeuf, we have the ability to make that happen.
Oeuf is proud to offer an extensive selection of GREENGUARD Gold certified furniture. The GREENGUARD Gold mark certifies that our furniture has been independently tested and verified to meet rigorous standards for chemical emissions and volatile organic compounds (VOCs) such as formaldehyde and phthalates. As families have grown increasingly concerned about potential health hazards and environmental concerns related to chemical emissions, Oeuf maintains the commitment we have always had to be at the highest level of safety and quality. GREENGUARD Gold gives you the assurance of our commitment.
GREENGUARD Gold offers the some of the world's most rigorous and comprehensive standards for low emissions of volatile organic compounds into indoor air, and considers additional safety factors to account for sensitive individuals (such as children and the elderly). It is referenced by both The Collaborative for High Performance Schools (CHPS) and the Leadership in Energy and Environmental Design (LEED) Building Rating System. It means that our products have been tested for over 10,000 chemicals and more than 360 VOCs. VOC emissions from building materials and furnishings can be a major source of indoor air pollution, and may contribute to health problems in children such as asthma and allergies. GREENGUARD Certification has been widely adopted as a trusted standard for low-emitting products.
Simply put, GREENGUARD Gold is another way that Oeuf commits to providing products that are healthier for families, and better for the environment. From bassinets, to cribs, to beds and dressers, we will always ensure that our products support the health of your children.
To see the full list of Oeuf Greenguard Gold certified furniture, please visit www.greenguard.org.
Do you take phone orders?
Yes if you prefer to order by phone, we are more than happy to help you. Please contact us at (800) 691-8810 from 9:30 to 6:00 EST Monday-Friday to place an order.
Do you offer gift wrapping?
We do not offer gift wrapping at this time.
How do I check the status of my order?
You will receive two email notifications—when your order is placed and when it has shipped. If for some reason you have not received these notifications, please check your spam box. If it’s still not there, please contact firstname.lastname@example.org.
Do you offer white glove delivery?
For an additional fee, we offer white glove service in New York City and parts of New Jersey. To order, contact email@example.com or call 718-965-1216. Please allow an extra week for delivery.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal.
Will I be charged sales tax?
Sales tax is only collected on orders shipped within New York State.
Do furniture and non-furniture items ship together?
Furniture and non furniture items do not generally ship together. You will receive a separate shipment confirmation for each part of your order.
How long does it take for my order to ship?
Please allow up to 3 business days for processing. Once your order is processed and shipped, please allow up to 7 business days for ground shipments to arrive. Freight shipments can take 2-4 weeks for final delivery.
How will my order ship?
All clothing and goodies orders ship via UPS Ground. Furniture orders will ship either FedEx Ground or by one of our freight carriers.
How will I know when my order has shipped?
You will receive an email confirmation with tracking the day your order ships.
Do you offer expedited shipping?
We do not offer expedited shipping.
Do you ship internationally?
Oeuf has partnered with a trusted third-party company, International Checkout, to fulfill non-furniture, soft goods orders for our international customers. Simply put the items you wish to purchase in our shopping cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service. Once you place your order, please direct all inquiries to International Checkout at firstname.lastname@example.org.
Which countries do you ship to?
International shipping is currently available worldwide from Oeuf NYC. Our third party vendor, International Checkout, will ship to all destinations around the world including APO/FPO addresses.
Can I check the status of my international order?
To check the status of your order or track your package, please login to your International Checkout account at: https://internationalcheckout.com/login.php.
Do you accept returns or exchanges on international orders?
International orders are final sale and are not eligible for return, exchange or refund.
Who should I contact with questions about my International order?
All inquiries regarding your international order should be directed to International Checkout at:
Please visit the International Checkout Customer Service page for more information and phone numbers in your area.
Are discount codes usable for international orders?
Discount codes are not usable on international orders.
Is furniture available for international shipping?
Furniture is not available for international shipping. If you have a forward shipper we can provide you with furniture shipping dimensions so you can quote international shipping rates.
How are knits sized?
The knits are designed to fit up to size meaning a size 12 months will fit a child up to the age of 12 months. If you’re debating between two sizes, we always recommend going up a size so your child will be able to wear it longer.
Who makes the Alpaca knits?
Our knits are made by a cooperative of women in Bolivia. The knitters who make these pieces work in self-managed groups, making decisions as a democracy. Their partnership with Oeuf has made a significant impact on their lives. When you buy these knits, you help transform the lives of women and children in Bolivia.
What are the benefits of using baby alpaca?
Alpacas are small, gentle animals raised for their soft, luxurious natural fiber. Alpaca is lanolin free, making it hypoallergenic. It is also a renewable resource which is sure to please the eco-conscious consumer.
Where is your furniture made?
Our furniture is manufactured in an FSC certified factory in the European country of Latvia.
Do Oeuf Products meet U.S. safety standards?
Our furniture meets and exceeds all US, European, Canadian, and Australian safety standards.
Do I have to anchor my Dresser and Shelf Unit to the wall?
Yes!! It is very important that you anchor Dressers and Mini Libraries to the wall as recommended by the Consumer Product Safety Commission. In fact, this shoud be done with all furniture and TV's. (If you have a Classic Hutch, which has been discontinued, it should also be anchored to the wall.)
Does your furniture use any glue?
Not all of our pieces use wood glue; however, when we do use glue it is non-toxic and water-based (think Elmer’s). In the process of producing plywood and MDF, only certified CARB 2 adhesives are used.
What are the VOC emission levels in your furniture?
Recent attention has focused on the amount of volatile organic compounds (VOCs) emitted into the air in our homes. Typically, the VOC of most concern is formaldehyde. Our products meet the toughest European (E1) and Californian emissions standards (CARB 1 and 2) for formaldehyde emissions. The CARB 2 standards were be adopted federally in 2013. We have always met the CARB 1 standard before it even existed and have been using materials that meet the CARB 2 standard since 2011.
Is there formaldehyde in your wood?
All solid wood contains a small amounts of formaldehyde. Even the breathe we exhale contains formaldehyde. Nevertheless, we are comitted to minimizing it as much as possible.
What finishes are available?
We offer natural birch, walnut stain, and white finishes.
What kind of stains and paints do you use?
The finishes we use on our furniture are free of VOC health hazards, non-toxic and water-based. We meet all European, US, Canadian and Australian standards for safety and emissions, and our finishes are also approved in Europe for use on children’s toys.
Will the colors from one collection match the colors from another collection?
All of the finishes match between collections. For example, a white Classic Dresser will match a white Sparrow Crib. Please note, though, that since the birch and walnut finishes show the natural grain of the wood, there may be uneveness in the color, and the finishes may not be identical from piece to piece.
Do your cribs come with a mattress?
Mattresses are not included, but we sell a standard size organic mattress that fits in all of our cribs.
How do I know what size mattress I need for my crib?
All of our cribs accommodate standard U.S. size crib mattresses that measure 28" x 52" x 5"
Does the Changing Tray fit on top of a crib?
No, the Changinging Tray is designed to fit on top of a dresser.
Does the Changing Tray come with a changing pad?
Yes. The changing pad is included with the Oeuf Changing Tray. The XL Station does not come with a changing pad.
Do I need guard rails for my twin bed?
The Sparrow and River Twin Beds were designed to be lower to the ground - about 13” from floor to mattress top - so a guard rails may not be necessary. It really depends whether your child tends to fall out of bed during the night.
Does the changing pad come with a cover?
The changing pad has a non-removable wet-proof cover. It is not completely waterproof. Many customers choose to put a waterproof cover over the pad (we do not sell this type of product, but many baby stores do).
Are the Sparrow and River Trundles interchangeable with the different beds?
No. The Sparrow Trundle only fits under the Sparrow Twin Bed. The same is true of the River.
Please note: The Sparrow Trundle is only compatible with Sparrow Twin Beds (Item #3SPTW01 and #3SPTW02) purchased after August 1, 2010.
* Neither trundle beds fit under the Perch Bunk Bed.
Do you sell mattresses for your twin beds?
No, we do not sell a twin mattress. But it does accommodate a standard size twin mattress. 38"W x 75" L.
Can I use a standard size twin mattress with the trundle?
No, the Sparrow & River trundle beds requires a trundle mattress. While we sell a trundle mattress, any standard size trundle mattress will fit as long as it is 38"W X 72 "L X 5"H.
The Perch trundle requires a mattress size of 38" x 69" x 4 1/2" thick.
What size mattresses should I get for the Perch Bunk Bed?
The Perch Bunk Bed fits a standard twin size mattress in both bunks. The mattress for the top bunk must not be more than 8 inches thick. If you plan to use the Security Rail, the mattress for the lower bunk must be between 5 and 8 inches thick.